The Latest on StupidISP.com
Well, so after a summer of slower-than-dialup DSL service, my small local mom 'n pop Internet Service Provider, StupidISP.com, finally restored my connection to normal less than a week before I left on vacation. And (I think not coincidentally) just a few days after I called yet again to complain to them. Said connection worked beautifully for about three and a half days, then reverted to problem-ridden molasses connection, just a couple of days before I left on two and a half weeks of vacation.
I returned from vacation last Wednesday, still a molasses connection. Ah, but this time I have with me a second computer, brought back from vacation, and running under Windows XP! No longer can StupidISP.com shuffle me off on the grounds that my main computer uses Linux, and "we don't support Linux."
Busy those first few days back from vacation. Then, over the noon hour Friday, DSL connection mysteriously returned to normal again. Remained normal, over either of my computers, for the rest of Friday.
Saturday the connection was all over the map, sometimes good, sometimes so-so, sometimes slow as molasses. Though always the same on both computers, exploding StupidISP.com's beloved excuse that "Maybe it's something on your computer."
Sunday morning about 7:30 AM, my DSL connection cut out completely. No connection at all. None. Nada. Zip. Zilch. Talked with some neighbors, they were experiencing the same outage. Still out Sunday noon. I gave up on it until this morning, when now I find service restored, with a pretty good connection. Good connection over either computer, of course.
If we continue to have further problems, I'm going to phone StupidISP.com. This time armed with my new ace in the hole, a computer that has Windows on it, so that they've got to give me customer support.
Give me customer support and get this problem fixed, or else. As in, or else satellite Internet, here I come!